Gexzen – Data Processing Agreement

Data Processing Agreement (DPA)

Last updated: April 2025

This Data Processing Agreement (“Agreement”) forms part of the Terms of Service and applies to the processing of Personal Data by Gexzen (“Processor”) on behalf of its customers (“Controller”).

This Agreement is entered into in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Definitions

  • “Personal Data” means any information relating to an identified or identifiable natural person.

  • “Processing” means any operation performed on Personal Data, such as collection, storage, use, or disclosure.

  • “Controller” refers to the customer who determines the purposes and means of Processing Personal Data.

  • “Processor” refers to Gexzen, which processes Personal Data on behalf of the Controller.

  • “Data Protection Laws” means GDPR and any applicable data protection regulations.

2. Scope & Purpose of Processing

Gexzen processes Personal Data solely for the purpose of providing its services, including:

  • Custom B2B lead list creation

  • Data research and enrichment

  • Email verification and validation

  • Delivery of contact datasets requested by the Controller

Processing is performed only in accordance with documented instructions from the Controller.

3. Categories of Data & Data Subjects

3.1 Data Subjects

  • Business professionals

  • Company representatives

  • Decision-makers acting in a professional capacity

3.2 Types of Personal Data

  • Business names

  • Professional email addresses

  • Job titles

  • Company names

  • Publicly available business contact information

Gexzen does not intentionally process sensitive personal data.

4. Obligations of Gexzen (Processor)

Gexzen agrees to:

  • Process Personal Data lawfully, fairly, and transparently

  • Ensure confidentiality of all processed data

  • Implement appropriate technical and organizational security measures

  • Restrict access to Personal Data to authorized personnel only

  • Not process Personal Data for purposes other than those agreed

5. Security Measures

Gexzen maintains industry-standard safeguards, including:

  • Secure data storage and access controls

  • Internal access limitations

  • Encrypted data transfers where applicable

  • Regular review of data handling practices

6. Sub-Processors

Gexzen may engage third-party sub-processors to assist in providing services (e.g., verification tools or infrastructure providers).

Gexzen ensures that all sub-processors:

  • Are bound by data protection obligations

  • Provide equivalent levels of data security and compliance

7. Data Subject Rights

Where applicable, Gexzen will assist the Controller in responding to requests related to:

  • Access

  • Rectification

  • Erasure

  • Restriction of processing

Gexzen does not respond directly to Data Subject requests unless required by law.

8. Data Retention & Deletion

Personal Data is retained only for as long as necessary to fulfill the service.

Upon completion of services or upon request, Gexzen will:

  • Delete or anonymize Personal Data, unless retention is required by law

9. International Data Transfers

Where Personal Data is transferred outside the European Economic Area (EEA), Gexzen ensures appropriate safeguards are in place in accordance with GDPR requirements.

10. Audits & Compliance

Upon reasonable request, Gexzen will make available information necessary to demonstrate compliance with this Agreement.

11. Liability

Each party shall be liable for damages caused by its own breach of applicable data protection laws.

Nothing in this Agreement limits liability where such limitation is prohibited by law.

12. Term & Termination

This Agreement remains in effect for the duration of the service relationship.

Upon termination, Gexzen will cease processing Personal Data in accordance with Section 8.

13. Governing Law

This Agreement shall be governed by and construed in accordance with applicable data protection laws, including GDPR.

14. Contact Information

For any questions related to data protection or this Agreement, contact:

📧 contact@gexzen.com